Legal
Privacy Policy
Last updated: September 2026
1. About This Policy
Middle Brother Group ABN 11 659 563 872 ("MBG", "we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and store personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect your name, email address, phone number and company name submitted via our contact or sourcing request forms; project details, product specifications and delivery information you provide in enquiries; and technical information such as IP address and browser type collected automatically when you visit our website.
3. How We Use Your Information
We use your personal information to respond to your enquiries and provide the services you have requested; prepare quotes, source products and coordinate logistics on your behalf; communicate with you about your orders, projects and account; improve our website and services; and comply with our legal obligations. We will not use your personal information for direct marketing without your consent.
4. Disclosure of Information
We may disclose your personal information to third-party suppliers, freight providers and logistics partners where necessary to fulfil your order or enquiry. We do not sell your personal information to third parties. We may disclose information to overseas recipients where international sourcing or logistics is required. We take reasonable steps to ensure overseas recipients handle your information in accordance with the APPs.
5. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. Our website uses industry-standard security measures.
6. Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections. To make a request, contact us at [email protected].
7. Complaints
If you believe we have breached the APPs, please contact us at [email protected]. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on this page.